Privacy Policy
Last Updated: January 3, 2025
At ReliaBuilds (operated by Syket Technologies), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, including:
• Personal Information: Name, email address, phone number, company name when you fill out our contact forms or request a quote.
• Communication Data: Information contained in your messages when you contact us via email, contact forms, or other channels.
• Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.
• Cookies: Small data files stored on your device to enhance your browsing experience.
2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide customer support
• Process and manage project requests and proposals
• Send you updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• With Your Consent: When you have given us explicit permission to share your information
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Limited access to personal data on a need-to-know basis
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
To exercise any of these rights, please contact us at hello@reliabuilds.com.
6. Cookies Policy
Our website uses cookies to enhance your experience. Types of cookies we use:
• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
9. International Data Transfers
As a Bangladesh-based company serving clients globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Syket Technologies (ReliaBuilds)
Email: legal@reliabuilds.com
General Inquiries: hello@reliabuilds.com
Location: Dhaka, Bangladesh